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Where Do I Find a Medicare Insurance Broker or Agent?

Find a Medicare Insurance Broker or Agent

Deciding on the right Medicare coverage can be a complex and confusing process. With Original Medicare, Medicare Advantage, Part D prescription plans, and Medigap policies, there are many options to evaluate. The choices you make significantly impact what healthcare services are covered and what costs you will pay out of pocket. Most people turning 65 and enrolling in Medicare for the first time find it extremely challenging to navigate the myriad of decisions required.

This is where working with a Medicare broker can provide tremendous value. A Medicare broker is a licensed insurance professional who specializes in Medicare Plans. They have extensive training and experience with the Medicare system and keep fully up to date on any changes from year to year. Medicare brokers provide personalized guidance to help you understand your plan options and select coverage aligned with your specific healthcare needs and budget.

In this comprehensive guide, we will demystify what a Medicare broker is and how they can help you. You will learn the key benefits of partnering with a broker. We will share tips on how to find a reputable, licensed Medicare broker in your area. You will understand important questions to ask brokers to evaluate their services. We will also provide best practices on working with a broker to select optimal Medicare insurance coverage. Let’s get started!

Understanding the Role of a Medicare Broker

A Medicare broker, also referred to as an agent or advisor, is an insurance professional who specializes in Medicare Plans. They have extensive knowledge on the various parts of Medicare including Original Medicare, Medicare Advantage, Part D prescription drug plans, and Medigap supplemental policies. Medicare brokers understand eligibility guidelines, enrollment timeframes, coverage details, and costs for the range of Medicare offerings.

Medicare brokers must meet specific licensing requirements to sell and advise on Medicare Plans. They are required to hold an active state license as a life and health insurance agent. Many brokers pursue additional Medicare-focused training and certifications, such as the Certified in Medicare Shopping (CMS) designation. Continuing education is also required annually to maintain expertise on the regular changes within the Medicare program.

Medicare brokers differ from traditional insurance agents in that brokers work independently and sell policies from many different insurance carriers. A broker will assess your specific needs and preferences to identify the optimal plans for your situation across all available options. Agents typically promote plans from just one insurance company. Brokers act as your independent advocate.

Benefits of Working with a Medicare Broker

Partnering with an experienced Medicare broker provides many advantages as you evaluate plans and enroll in Medicare coverage. Some of the top benefits include:

  • Expert Guidance – Brokers save you time and frustration trying to figure everything out on your own. They have extensive training and handle Medicare enrollments every day. Their expertise helps guide you to the right plans based on your total healthcare picture.
  • Plan Choice – Brokers have access to a wide range of coverage options from leading national and regional insurance carriers. An independent broker explores all your choices in an unbiased manner.
  • Personalized Service – Brokers take time to understand your specific healthcare needs, providers, medications, budget and priorities. They tailor plan recommendations to your situation.
  • Ongoing Support – Knowledgeable brokers are available year-round to answer questions about your plans, help resolve claims issues, and review plan options during open enrollment periods.

In a complex healthcare system like Medicare, having the advantage of an experienced broker saves you time, money, and frustration. Their familiarity with Medicare rules, coverages, costs, providers, formularies, networks and more can prove invaluable.

Finding a Medicare Broker

Now that you understand the value of working with a skilled Medicare broker, let’s explore how to find reputable brokers in your area to interview. There are a few approaches we recommend to locate qualified Medicare brokers:

Searching for a Medicare Broker

One of the most straightforward ways to find brokers is simply doing an online search for “Medicare brokers near me”. Local brokers servicing your city or zip code will typically appear in the search results. You can visit their websites to learn more about their services, credentials, and experience. This is an easy way to discover Medicare brokers operating in your location.

You can refine your online search to “independent Medicare brokers near me” or “Medicare brokers in [your city or state]”. Adding in keywords like “independent” and your location helps surface brokers that are unbiased and focused on your local area.

Utilizing Online Directories and Databases

There are also many online directories and databases to browse for Medicare brokers such as:

  • Broker Directory – Medicare’s official listing of local brokers you can filter by zip code
  • National Association of Health Underwriters (NAHU) – Extensive database of licensed health/Medicare brokers
  • American Association for Medicare Supplement Insurance – Specialized Medicare Supplement brokers
  • Local broker association directories – Many states have their own databases

These online directories allow you to search for brokers with certain licenses, specialties, professional affiliations, Medicare certifications and more. You can narrow down brokers matching your criteria in a targeted geographic area.

Referrals from Friends, Family or Healthcare Professionals

Speaking with people you trust who have enrolled in Medicare is another great source for broker referrals. Your healthcare providers may also recommend good independent brokers they are familiar with. Referrals can give you confidence in a broker’s reputation and service quality before contacting them.

Finding a Licensed Medicare Broker

When researching brokers, it is critical to verify any Medicare broker you consider is properly licensed in your state. Brokers are required to hold an active resident insurance license to sell and advise on Medicare insurance products. This proves they have met state training and testing requirements.

You can validate a broker’s insurance license quickly by checking with your state insurance department website. They provide license lookup services where you enter the broker’s name to confirm their license status, experience, and any disciplinary history. Only work with brokers in good standing without sanctions on their license.

Some other marks of a reputable broker are professional Medicare certifications (CMS, RHU, CSA), membership in leading associations like NAHU, and an established local office location. Take time to thoroughly vet any broker before providing personal information or moving ahead.

Questions to Ask a Medicare Broker

It is wise to interview several brokers before deciding on one to work with. Prepare questions in advance to assess their services, experience and approach. Some key questions to ask any Medicare broker include:

  • How long have you specialized in Medicare Plans and worked with people enrolling in Medicare?
  • What Medicare certifications or designations do you hold?
  • Are you an independent broker with access to plans from many carriers?
  • Do you provide advice on Original Medicare, Medicare Advantage, Medigap, Part D Plans?
  • Can you explain and simplify the differences between my Medicare options?
  • How specifically will you help me identify the optimal plans based on my needs?
  • Are you available year-round by phone and email to answer my questions?
  • How do you get paid – fees, commissions, other compensation?

Pay attention not just to the answers the broker provides but their communication style, professionalism and ability to clearly explain complex Medicare topics. Choose a broker you are comfortable working with and who demonstrates deep Medicare expertise.

Working with a Medicare Broker

Once you have selected a qualified Medicare broker to work with, building an effective working relationship is key for good results. Here are some best practices for partnering with your Medicare broker:

  • Communicate Details – Provide the broker a full picture of your healthcare history, doctors, medications, budgets, and needs.
  • Ask Questions – Do not hesitate to ask your broker questions to learn about how Medicare works and the options available.
  • Be Open-Minded – Consider the broker’s plan suggestions even if they do not match your initial thinking.
  • Review Choices – Have the broker present Medicare Plan choices and costs in writing before making decisions.
  • Stay Organized – Keep notes from discussions and copies of all plan documents and applications.
  • Follow-up on Issues – If any questions or problems arise during or after enrollment, contact your broker for assistance.

Developing a collaborative relationship with your Medicare broker leads to the best experience and outcomes. Be an engaged consumer by communicating details about your situation, asking lots of questions, reviewing information in writing when possible, and seeking clarification when needed. This approach will help ensure you enroll in optimal coverage.


Enrolling in Medicare and selecting the right insurance plans is a challenging but essential process to get right. Working independently often leaves people frustrated and uncertain they made the best choices. Partnering with an experienced, licensed Medicare broker provides the expertise and guidance needed to navigate Medicare confidently.

Now that you have a better understanding of what a Medicare broker is, how they can help, and tips for finding reputable brokers, you are well prepared to take proactive steps finding the right broker for your situation. Do not delay – the decisions you make during Medicare enrollment affect your healthcare coverage and budget for the whole upcoming year. Investing time to locate and vet the most qualified brokers will pay dividends through all the knowledge and support a broker provides. Partner with a Medicare pro to give yourself the best shot at Medicare success.

We’re Here to Help

You do not have to spend hours reading articles on the internet to get answers to your Medicare questions. Give the licensed insurance agents at Think65 a Call at (719) 301-1220. You will get the answers you seek in a matter of minutes, with no pressure and no sales pitch. We are truly here to help.


Where can I find a Medicare insurance broker or agent?

 You can find a Medicare insurance broker or agent by using online directories or by contacting your local insurance agency. They will be able to help you find a licensed agent or broker in your area.

How do I find the right Medicare coverage?

 To find the right Medicare coverage, you can start by evaluating your healthcare needs and budget. You can then compare different Medicare Plans and options available in your area. A licensed Medicare insurance broker or agent can also provide guidance and help you find the best coverage for your needs.

What is the difference between a Medicare agent and a Medicare broker?

 A Medicare agent is an individual who has been licensed by the state to sell Medicare products. A Medicare broker, on the other hand, is someone who represents multiple insurance carriers and can help you compare different Medicare Plans and options. Both can help you find the right Medicare coverage.

What questions should I ask my Medicare insurance broker or agent?

Some questions you can ask your Medicare insurance broker or agent include: – What Medicare options are available in my area? – What are the costs associated with each Medicare Plan? – Can I keep my current healthcare providers? – Are there any additional benefits or services included in the Medicare Plans? – How do I enroll in Medicare? – What happens if I already have Medicare coverage? – Can I make changes to my Medicare coverage? – How often can I review my Medicare options? – Are there any restrictions on when I can enroll in Medicare? – How can I find out if my prescription drugs are covered?

Can an insurance broker help me find a local Medicare insurance agent?

 Yes, an insurance broker can help you find a local Medicare insurance agent. They have access to databases and resources that can help you locate and connect with licensed agents in your area.

How do I know if a Medicare insurance agent or broker is licensed?

 You can verify the license of a Medicare insurance agent or broker by contacting your state’s insurance department. They can provide information on whether the agent or broker is properly licensed to sell Medicare products.

What is the role of a Medicare Supplement insurance agent?

 A Medicare Supplement insurance agent specializes in helping individuals find and enroll in Medicare Supplemental insurance plans, also known as Medigap Plans. They can provide guidance on the different plan options available and assist in the enrollment process.

How can a Medicare insurance broker or agent help me?

 A Medicare insurance broker or agent can help you navigate the complex world of Medicare. They can provide information and guidance on different plan options, assist with enrollment, explain coverage details, and answer any questions you may have. Their expertise can save you time and ensure you make informed decisions about your Medicare coverage.

How can I find the best Medicare Plan for me?

 To find the best Medicare Plan for you, consider factors such as your healthcare needs, budget, and preferred doctors or healthcare providers. You can compare different plan options, benefits, and costs to determine which plan aligns with your needs. A Medicare insurance broker or agent can also help you navigate through the available options and find the plan that suits you best.

Do I have to pay the Medicare insurance broker or agent?

No, you do not have to pay the Medicare insurance broker or agent directly. Their services are typically provided at no cost to you as they receive commissions from the insurance carriers for the plans they sell. This ensures that you can receive expert guidance and assistance at no additional expense.

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